Privacy Policy

1. Company Information

2. Information We Collect

2.1 Information You Provide Directly

When you create an account or use our Service, you may provide us with:

• Account Information: Email address, display name, and profile picture (when using Google or Apple Sign-In)
• Communication Data: Messages and inquiries you send to our support team
• User-Generated Content: Comments, likes, and interactions within the app
• Preferences: Language preferences, notification settings, and app settings

2.2 Information Collected Automatically

When you access or use our Service, we automatically collect:

• Device Information: Device type, model, operating system version, unique device identifiers, and mobile network information
• Usage Data: Features accessed, pages viewed, buttons clicked, time spent on features, and interaction patterns
• Log Data: IP address, browser type, access times, and referring URLs
• Location Data: Country and region based on IP address (we do not collect precise GPS location)
• Push Notification Tokens: Device tokens for sending push notifications

2.3 Information from Third-Party Services

We may receive information about you from third-party services:

• Authentication Providers: Google and Apple provide basic profile information when you sign in using their services
• Payment Processors: RevenueCat and app stores provide subscription status and transaction information (we do not receive full payment card details)
• Analytics Providers: Aggregated usage statistics and performance metrics

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide the Service you requested
• Legitimate Interests: Processing for our legitimate business interests, such as improving the Service, fraud prevention, and security
• Consent: Processing based on your explicit consent, which you may withdraw at any time
• Legal Obligation: Processing necessary to comply with applicable laws

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 Providing and Maintaining the Service

• Creating and managing your account
• Processing subscription payments and managing entitlements
• Delivering trading signals and notifications
• Providing customer support and responding to inquiries

4.2 Improving and Personalizing the Service

• Analyzing usage patterns to improve features
• Personalizing content and recommendations
• Conducting research and development
• Testing new features and functionality

4.3 Communication

• Sending push notifications about trading signals and alerts
• Sending service-related announcements and updates
• Responding to your inquiries and support requests
• Sending promotional communications (with your consent)

4.4 Security and Fraud Prevention

• Detecting and preventing fraud, abuse, and security incidents
• Monitoring for Terms of Service violations
• Protecting the rights and safety of our users and third parties

4.5 Legal Compliance

• Complying with applicable laws, regulations, and legal processes
• Enforcing our Terms of Service and other agreements
• Responding to lawful requests from public authorities

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We engage third-party companies to perform services on our behalf:

• Cloud Hosting: MongoDB Atlas (database), Google Cloud Platform
• Authentication: Firebase Authentication (Google)
• Payment Processing: RevenueCat, Apple App Store, Google Play Store
• Analytics: Firebase Analytics, Sentry (error tracking)
• Email Services: Resend (transactional emails)

These providers are contractually bound to protect your data and may only use it to provide services to us.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Prevent fraud or other illegal activities
• Protect the rights and safety of our users or the public

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and any choices you may have regarding your data.

5.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

6. Third-Party Services

Our Service integrates with the following third-party services:

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

For users in the EEA, UK, or Switzerland, we ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequate data protection levels
• Other lawful transfer mechanisms

By using our Service, you consent to the transfer of your information to the United States and other countries where we and our service providers operate.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with the Service
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Pursue legitimate business purposes

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

9. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Role-based access with multi-factor authentication
• Infrastructure: Secure cloud hosting with regular security audits
• Monitoring: Continuous monitoring for security threats and anomalies
• Incident Response: Documented procedures for security incidents

10. Your Privacy Rights

10.1 General Rights (All Users)

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at [email protected]

10.2 European Users (GDPR)

If you are in the EEA, UK, or Switzerland, you additionally have the right to:

• Object to processing based on legitimate interests
• Restrict processing in certain circumstances
• Lodge a complaint with your local data protection authority
• Not be subject to automated decision-making

10.3 California Users (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell data)
• Non-discrimination for exercising your rights

To exercise CCPA rights, email [email protected] with subject "CCPA Request"

11. Cookies and Tracking Technologies

11.1 Mobile Application

Our mobile app uses device identifiers and similar technologies for:

• Authentication and session management
• Push notification delivery
• Analytics and performance monitoring
• Fraud prevention

11.2 Website

Our website uses cookies for:

• Essential functionality (session management)
• Analytics (understanding how visitors use our site)
• Preferences (remembering your settings)

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our Service.

12. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with an updated "Last Updated" date.

For material changes, we will notify you through:

• In-app notification
• Email to your registered address
• Prominent notice on our website

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you may also contact your local data protection authority.